Cazino data will livescore bet used to inform the casinomax no deposit bonus of policy measures relating to the land-based sector. However, fasino this stage we spin free spin not know precisely what the GGY benefits will prop bets super bowl, as we do not have ofa casino casno on how casinos ofs players will respond to this proposal. We provide the safest way to transact and have a good reputation. Licensees must take account of problem gambling rates for the relevant gambling activity as published by the Commission 2in order to check whether the number of customer interactions is, at a minimum, in line with this level. The nature of this task means that it cannot be properly accomplished only by using CCTV; it will require a physical presence. The cooling-off periods require players to temporarily take a break before continuing their session on that gaming machine. We connect all live sports.

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The requirement to take positive action in person or over the phone is purely to a check that the customer has considered the decision to access gambling again and allow them to consider the implications; and b implement the one day cooling-off period and explain why this has been put in place.

Licensees should have, and put into effect, policies and procedures which recognise, seek to guard against and otherwise address, the fact that some individuals who have self-excluded might attempt to breach their exclusion without entering a gambling premises, for example, by getting another to gamble on their behalf.

Licensees should have effective systems in place to inform all venue staff of self-excluded individuals who have recently attempted to breach a self-exclusion in that venue, and the licensees neighbouring venues. In providing training to staff on their responsibilities for self-exclusion, licensees should have, as a minimum, policies for induction training and refresher training.

All remote licences except: gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino, betting intermediary trading room only and remote betting standard remote platform licences.

Paragraph 8 does not apply to ancillary remote betting licences, remote general betting limited , or any remote lottery licence the holder of which does not provide facilities for participation in instant win lotteries. This covers any marketing material relating to gambling.

Licensees must when administering the self-exclusion signpost the individual to counselling and support services. Customers must be given the opportunity to self-exclude by contacting customer services and in addition by entering an automated process using remote communication.

In order to avoid inadvertent self-exclusion it is acceptable for an automated process to include an additional step that requires the customer to confirm that they wish to self-exclude. All remote licences including ancillary remote betting licences , except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino, remote betting intermediary trading rooms only and remote betting standard remote platform licences.

Self-exclusion procedures should require individuals to take positive action in order to self-exclude:. Licensees should encourage the customer to consider extending their self-exclusion to other remote gambling operators currently used by the customer.

The licensee should provide a link to a site where further information is available. The licensee should retain the records relating to a self-exclusion agreement for as long as is needed to enable the self-exclusion procedures set out in paragraph 5 above to be implemented.

All remote licences except: any remote lottery licence the holder of which does not provide facilities for participation in instant win lotteries, ancillary remote betting, remote general betting remote platform , remote betting intermediary trading room only , remote general betting limited , gaming machine technical, gambling software, host, ancillary remote bingo, and ancillary remote casino licences.

All non-remote casino, bingo and betting licences except in respect of the provision of facilities for betting in reliance on a track premises licence and holders of gaming machine general operating licences for adult gaming centres.

Licensees who employ children underyear-olds and young persons those aged 16 and 17 should be aware that it is an offence:. This includes servicing or cleaning such a machine. Accordingly, licensees should have and put into effect policies and procedures designed to ensure that:. All remote licences, except remote lottery, remote pool betting, remote gaming machine technical, remote gambling software, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences.

Licensees should take steps to prevent systematic or organised money lending between customers on their premises.

While the nature of those steps will depend to some extent on the layout and size of the premises, they should cover matters such as:. There should be appropriate arrangements in place to cover any cases where it appears that the lending may be commercial in nature or may involve money laundering.

In the latter case, the requirements in respect of reporting suspicious transactions must be followed. In all cases where the operator encounters systematic or organised money lending, a report should be made to the Commission.

All remote licences including ancillary remote betting licences except gaming machine technical, gambling software, host, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences.

Licensees must have and put into effect policies and procedures designed to identify separate accounts which are held by the same individual. Licensees which are companies or other bodies corporate must take all reasonable steps to comply with the above provision as if reference to a customer holding more than one account with them included a reference to a customer holding one or more accounts with them and one or more accounts with a group company.

All remote licences including ancillary remote betting licences , except gaming machine technical, gambling software, ancillary remote bingo, ancillary remote casino and remote betting intermediary trading rooms only licences.

All licences including ancillary remote licences , except gaming machine technical and gambling software licences. If licensees offer customers free or discounted alcoholic drinks for consumption on the premises they must do so on terms which do not in any way link the availability of such drinks to whether, or when, the customer begins, or continues, to gamble.

Licensees must not make unsolicited offers of free alcoholic drinks for immediate consumption by customers at a time when they are participating in gambling activities. All marketing of gambling products and services must be undertaken in a socially responsible manner.

In particular, Licensees must comply with the advertising codes of practice issued by the Committee of Advertising Practice CAP and the Broadcast Committee of Advertising Practice BCAP as applicable.

For media not explicitly covered, licensees should have regard to the principles included in these codes of practice as if they were explicitly covered. The restriction on allowing people who are, or seem to be, under 25 years old that is, those in the age bracket to appear in marketing communications need not be applied in the case of non-remote point of sale advertising material, provided that the images used depict the sporting or other activity that may be gambled on and not the activity of gambling itself and do not breach any other aspect of the advertising codes.

Licensees must ensure that their marketing communications, advertisement, and invitations to purchase within the meaning of the Consumer Protection from Unfair Trading Regulations do not amount to or involve misleading actions or misleading omissions within the meaning of those Regulations.

Licensees must ensure that all significant conditions which apply to marketing incentives are provided transparently and prominently to consumers.

Licensees must present the significant conditions at the point of sale for any promotion, and on any advertising in any medium for that marketing incentive except where, in relation to the latter, limitations of space make this impossible.

In such a case, information about the significant conditions must be included to the extent that it is possible to do so, the advertising must clearly indicate that significant conditions apply and where the advertisement is online, the significant conditions must be displayed in full no further than one click away.

The terms and conditions of each marketing incentive must be made available for the full duration of the promotion. All licences including ancillary remote licensees except gaming machine technical and gambling software licences.

Licensees must put into effect appropriate policies and procedures for accepting and handling customer complaints and disputes in a timely, fair, open and transparent manner. Such terms may, however, provide for a resolution of a dispute agreed by the customer arrived at with the assistance of the ADR entity to be binding on both parties.

Licensees must ensure that complaints policies and procedures are implemented effectively, kept under review and revised appropriately to ensure that they remain effective, and take into account any applicable learning or guidance published by the Gambling Commission from time to time.

Licensees should keep records of customer complaints and disputes and make them available to the Commission on request. All licences, including betting ancillary remote licences, but not other ancillary remote licences.

As stated earlier in this code, the Commission expects licensees to work with the Commission in an open and cooperative way and to inform the Commission of any matters that the Commission would reasonably need to be aware of in exercising its regulatory functions.

Thus, licensees should notify the Commission, or ensure that the Commission is notified, as soon as reasonably practicable and in such form and manner as the Commission may from time to time specify 1 , of any matters which in their view could have a material impact on their business or affect compliance.

All non-remote casino, adult gaming centre, bingo, family entertainment centre, betting and remote betting intermediary trading room only licences, except non-remote general betting limited and betting intermediary licences. Licensees must assess the local risks to the licensing objectives posed by the provision of gambling facilities at each of their premises, and have policies, procedures and control measures to mitigate those risks.

Licensees must review and update as necessary their local risk assessments:. Applies to: All casino, bingo, general and pool betting, betting intermediary, gaming machine general, gaming machine technical, gambling software and lottery managers licences, except ancillary remote licences.

Applies to: All remote casino, bingo and betting licences other than ancillary licences and remote betting intermediary trading room only licences. Applies to: All non-remote gaming machine technical and gambling software licences and remote operating licences, including remote gaming machine technical, remote gambling software and betting ancillary remote licences, but not remote betting intermediary trading rooms only licences.

Applies to: Non-remote casino operating licences and casino ancillary remote licences. Applies to: Remote casino licences except ancillary remote and casino game host licences. Applies to: All remote casino, bingo, and betting licences except ancillary remote and host licences.

Applies to: All casino game host , bingo game host , general betting host real events and general betting host virtual events licences.

Applies to: All remote operating licences, except gaming machine technical, gambling software, host, ancillary remote bingo and ancillary remote casino licences. Applies to: All operating licences, except gaming machine technical, gambling software, host, ancillary, remote bingo, and ancillary remote casino licences.

Applies to: All operating licences except gaming machine technical, gambling software and host licences. Applies to: All remote casino, bingo and betting operating licences, except ancillary, host and remote betting intermediary trading room only licences.

Applies to: All non-remote general betting, pool betting and betting intermediary licences, and all remote licences including ancillary remote betting and ancillary remote lottery licences except gaming machine technical, gambling software and host licences.

Applies to: All operating licences except gaming machine technical and gambling software licences. Under Schedule 9 to the Act the authority is allowed to extend the period for which the provisional statement has effect if the person to whom it is issued applies to have it extended.

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Home Licensing authorities. Guidance Guidance to licensing authorities The Gambling Commission's guidance for licensing authorities. Contents Guidance to licensing authorities Changes to the Guidance for Licensing Authorities Part 1: General guidance on the role and responsibilities of licensing authorities in gambling regulation - Introduction - Partnership working between the Commission and licensing authorities — shared regulation - Co-ordination and contact - Primary legislation - Statutory aim to permit gambling - The licensing objectives - Codes of practice - Licensing authority discretion s.

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